When I click on the link to the page, I’m told that before I can access it, I need to log in to my account. (That has never happened before, and I’ve been accessing these pages several times a week for years.)

When I try to log in to my account, I’m told that the password I used is not valid. Have I forgotten my password? I can enter my email address and my password will be emailed to me.

When I try to have my password emailed to me, I’m told that no account exists for my email address.

When I try to register a new account with that email address, I’m told that I can’t because an account already exists for that email address.